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Domestic Shipping
Our standard shipping will be via UPS ground. For approximate shipping time please refer to the map below;
Our orders are fulfilled and shipped from Champlain, NY.
 Our
Rates are based on merchandise total, as follows:
(Alaska and Hawaii not applicable).
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$00.01
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$15.00
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$8.95
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$15.01
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$30.00
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$9.95
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$30.01
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$50.00
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$11.95
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$50.01
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$75.00
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$14.95
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$75.01
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$100.00
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$19.95
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$100.01
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$150.00
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$150.01
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$200.00
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$200.01
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$300.00
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$300.01
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$500.00
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*** This shipping price is an estimate. The shipping cost for orders over $200.01 will never be higher than the rate quoted above but may be lower depending on destination.
* all prices are in U.S. currency
For Alaska and Hawaii or 2nd & 3rd day UPS rates please contact us at orders@toysgamespuzzles.com
We are able to ship to PO Boxes with US Mail services only
An additional charge of $5.00 will be added to all orders that require an address correction.
APO/FPO Addresses
We are now able to ship to APO and FPO addresses. Please allow an extra day for processing!
Tracking information can be supplied upon request 24 - 48 hours after orders have been updated to SHIPPED status.
We currently ship to the US only, for inquiries about international availability of the products featured on this site, please contact us for information.
Returns
TURN OFF the TV.com / Toy Games Puzzles.com stands behind each and every product. If you are not completely satisfied with your purchase you may exchange it with a product of equal or lesser value within 30 days of purchase.
We regret that delivery shipping charges cannot be refunded. The customer is responsible for any additional shipping charges associated with an exchange or return. If merchandise is returned in “as new” condition within 30 days of purchase, a credit (minus what you paid for delivery and return shipping) will be issued to the original credit card used for purchasing the item(s). All returns & exchanges MUST include a Return Authorization by Toys Games Puzzles. Merchandise returned without a return authorization will not be processed for a credit.
Follow the instructions as stated below:
- wrap securely
- include the packing slip and a note stating the reason for the return
- prepay the postage and handling
Then contact us at orders@toysgamespuzzles.com for a Return Authorization and the address of our nearest center.
If customer provides incorrect order information (ex. ordered two items however prefers only one) customer is responsible for return shipping.
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